Eastern Insurance Holdings, Inc.

The primary responsibility of the Underwriter I is to execute the strategic initiatives and financial goals of the Underwriting Department in support of the Company’s revenue and profitability objectives and overall business plan. This is accomplished through the sound decision-making process of performing new and renewal underwriting decisions and establishing effective relationships with agency partners. This position provides focused customer service and support for all commercial underwriting transactions within delegated authority limits in support of the Company’s revenue and profitability objectives and overall business plan.

• Within approved authority, analyze risks for new and renewal business in support of the company’s Underwriting objectives; makes decisions in support of profitability about accepting, modifying or declining all new and renewal business within the timelines set by regulatory and Company guidelines.


• Perform functions necessary for the accurate, timely issuance of quotations, policies, renewals, endorsements, cancellations, non-renewals, risk management survey requests and required file documentation by working collaboratively with agency partners, Associate Underwriters and all internal colleagues.


• Cultivate and develop high quality company-agency and company-client working relationships by visiting and communicating with agents on a regular and timely basis as necessitated by business needs and company guidelines.


• Manage return-to-work initiatives by working collaboratively with agents, clients, claims, and risk managers to insure proper return to work guidelines and procedures are established, followed and achieved.

• Bachelor Degree in Business, Insurance, or related field is required. Eight years of industry related experience plus a CPCU designation can replace the Bachelor’s degree.


• A minimum of one year of insurance underwriting experience is required. Prefer workers’ compensation and advanced certification or training.


• Ability to attend insurance and industry/business functions to promote and present a positive image of the Company


• Proficiency in Microsoft Office computer applications; ability to learn new computer software applications.


• Advanced analytical ability, in order to analyze and interpret information; and make profitable decisions about risks


• Attention to detail in processing policy information, establishing priorities, and meeting deadlines


• Ability to assess the urgency and importance of a situation and take appropriate action.


• Ability to communicate effectively and professionally both verbally and in writing with various constituencies and at all levels; both in and outside of the organization including agency partners, outside customers and clients.

To be considered for this position, please submit your résumé in confidence to:

Eastern Insurance Holdings, Inc.
ATTN: Human Resources
25 Race Avenue
PO Box 83777
Lancaster, PA  17608-3777

Email your résumé or questions to: HRResumes@EasternInsuranceHoldings.com
Attachments can be either text files or Microsoft Word® format.

Fax: 717 481-8210
Phone: 888 654-7100

This is not intended to be an all-inclusive list of job responsibilities. Eastern Insurance Holdings, Inc. reserves the right to modify job responsibilities and required skills based upon company needs. Employees may be required to perform functions beyond those mentioned.